Sanyo Massage Chair Review

Review of Sanyo HEC-DR7700K Shiatsu Massage Chair Recliner

For the uninitiated, Sanyo is a relative newcomer to the massage chair industry. Since they are relatively new, it is hard to find them to try, since Sanyo lacks distribution in brick and mortar stores. They are starting to find their way to internet dealers, but most customers have a hard time trying to find a place to try them. Shiatsu massage chairs have been on the market for 30 years. Sanyo entered the market only a few years ago. The flagship model of the Sanyo line is the HEC-DR7700K Zero Gravity Massage Chair. This massage chair retails for just under $5,000. The HEC in the part number is Hitachi Electric Company, who actually makes the chair for Sanyo.
First off, you are buying a chair for your needs. Second, the company that makes it is like your mother-in-law, it is just part of the package. You pick the chair like your spouse, but then the manufacturer becomes your mother-in-law. Now, of course, manufacturers vary (just because you are big does not make you better, kind of like mother-in-laws). So, Sanyo, your potential mother-in-law, how will she treat you, or how is their customer service? Sanyo has a 24/7 call center for warranty issues located in the US (sometimes a big plus if you speak English). Their service in our experience has been fine, with most issues resolved in a relatively short time.
Warranty is always an interesting area. You can benchmark a manufacturer's confidence by their warranty. The longer and more comprehensive the better and brings additional value and protection to customer. Sanyo's warranty is weak. One would think that Sanyo would have one of the best warranties, but it is rather short compared to other massage chair manufacturers. Sanyo's warranty is 1 year labor, 1 year parts, 3 years on the roller mechanism. Finally, Sanyo is offering in-home service, which it will cover for the first year. The warranty is a good indication of the company's faith in its product. Sanyo's massage chair warranty is weak for the price-remember the price tag is $5,000.
What about the HEC-DR7700K Zero Gravity shiatsu massage chair? Zero gravity is a position where the pressure from your body is removed from your spine and evenly distributed across your back. Officially, the chair must lean back far enough so your knees are above your heart. This is a nice feature in the chair. It's a nice position to relax before and after a massage.
Sanyo is famous for their stereo equipment. However, there is no music in any of the Sanyo massage chairs. Interestingly, neither does Panasonic incorporate any music in their massage chairs. There is only one item brought over from another electronics division which is the Stiffness Detection Sensor. So, technology transfer does exist. The stiffness detection sensor is based on lie detection technology. This sensor detects stress points throughout your back. The stiffness detection sensor gauges fatigue by monitoring changes in your perspiration and pulse rate.
The Physical Shape Sensor adjusts the massage rollers to your body shape. The rollers adjust to your body shifts during the course of the massage. It is an interesting feature for the more squeamish among us. Personally, I find I adjust my position to the fixed rollers when I want to hit a particular part of my back.
Sanyo's has an exclusive GK Roller Technology. The GK rollers have the capability to "reach out" of the massage chair. The reaching out is a great function for the neck and shoulders. Sanyo has added an extra thumb as part of the roller system. It is great to see 3 dimensional massage functions be incorporated to massage your neck and shoulders. These rollers extend out to give an extra dimension of massage sensation. Congratulations Sanyo on breaking into the 3 dimension robotic massage chair!
Ultimately, it is the massage that makes or breaks the chair. The Sanyo DR7700K has an arsenal of 83 combination manual massage courses, 5 automatic massage courses and 4 full body automatic courses. Choose from Grip, Shiatsu, Kneading, Tapping, Kneading & Tapping and various stretches. If that does not satisfy your needs, wait until your Sanyo shiatsu masseuse shows you her jointed massage head unit. This jointed massage head pushes outward to strongly grip your shoulders from above like a real masseuse. Now, that is what I am talking about. If you can find this chair to try, it is very satisfying. Sanyo's flagship is a good, strong shiatsu massage chair recliner.
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